Epson CoverPlus Exchange extends the standard service coverage by an additional 2 years and enhances the coverage type from Return to Base to Exchange | Epson 2 year CoverPlus Exchange provides an additional two years of exchange service | Enhances the coverage type from RTB to Exchange | Dedicated unlimited technical phone and email support | Priority call queue | Upfront pricing instead of per incident charges | Epson CoverPlus must be bought within first 12 months of purchase of main unit, or within 6 months of the purchase of a Factory Seconds unit purchased from Epson